Terms of service

Terms of Service

Last updated: October 1, 2026

Overview
This website is operated by Ace Your Face, LLC, doing business as Velvet Touch Aesthetics ("we," "us," "our"). By visiting our site or purchasing from us, you agree to these Terms of Service, along with our Refund Policy and Privacy Policy. If you do not agree, please do not use the site.

Eligibility
You must be at least 18 years old, or the age of majority where you live, to make a purchase. Minors may use the site only with the involvement of a parent or guardian.

Skincare information is not medical advice
Product descriptions, blog content, virtual consultations, the ingredient checker, and any recommendations we provide are for general educational and cosmetic purposes only. They are not a diagnosis, treatment, or substitute for advice from a physician or dermatologist. Always read product labels, patch test new products, and consult a medical professional if you are pregnant, nursing, taking prescription medication, or have a skin or medical condition. Results vary from person to person and are not guaranteed.

Products
Products sold on this site are manufactured by third-party professional skincare brands and shipped from authorized distributors. We make every effort to display products, ingredients, and colors accurately, but we do not guarantee that all descriptions are complete or error-free. Manufacturers may change formulations or packaging without notice. We reserve the right to limit quantities or discontinue any product at any time.

Pricing and orders
Prices are listed in US dollars and may change without notice. We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or that contain pricing or availability errors. If we cancel an order after you have been charged, we will issue a full refund.

Payment and billing
You agree to provide current, complete, and accurate purchase and account information, and to update it as needed so we can complete your transactions. Payments are processed securely through Shopify and its payment partners.

Shipping
Orders are fulfilled by our distribution partners. Delivery estimates are not guaranteed. Risk of loss passes to you once your order is delivered to the carrier.

Returns and refunds
Returns and refunds are governed by our Refund Policy.

Rewards program
Participation in our rewards program is optional. Points have no cash value, cannot be transferred, and may be adjusted or revoked in cases of fraud or returned orders. We may change or end the program at any time.

Studio services and third-party tools
Appointments are booked through a third-party booking platform, and some forms are hosted by third-party providers. Your use of those services is subject to their own terms and policies. We are not responsible for third-party websites, content, or services linked from our site.

Intellectual property
All content on this site, including text, logos, graphics, photos, and branding, belongs to Ace Your Face, LLC or its licensors and may not be copied or used without our written permission.

Prohibited uses
You may not use this site for any unlawful purpose, to harass or harm others, to submit false information, to upload malicious code, or to interfere with the site's security or operation.

Disclaimer of warranties
The site and all products are provided "as is" and "as available" without warranties of any kind, express or implied, except those required by law.

Limitation of liability
To the fullest extent permitted by law, Ace Your Face, LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products, including skin reactions resulting from failure to patch test or follow product directions. Our total liability for any claim will not exceed the amount you paid for the product in question.

Indemnification
You agree to hold harmless Ace Your Face, LLC from any claims arising from your violation of these Terms or misuse of the site or products.

Governing law
These Terms are governed by the laws of the State of Michigan, United States.

Changes to these terms
We may update these Terms at any time by posting the revised version on this page. Continued use of the site after changes means you accept them.

Contact
Questions about these Terms? Email mariah@velvetouchaesthetics.com.